Our Policies
Regatta Inn is an exclusive property where every guest reservation is important and special to us. Please read the following policies carefully.
We are a small inn, and cancellations affect us greatly. While we understand that cancellations are often beyond your personal control, we will strictly uphold our policies. For this reason, we strongly encourage you to add our “Worry-Free Booking” trip insurance to your reservation for additional peace of mind and protection. Upon booking, a deposit equal to your first night’s stay will be charged. On arrival date, you will be charged your remaining balance. Please note our cancellation policy below applies to direct bookings only. In the unfortunate event that you must cancel any part of your reservation:
Cancellations made 14 (fourteen) or more days prior to your arrival date will be given the choice of either receiving a refund of the deposit, less a $25 cancellation fee, or your full deposit in the form of a credit voucher you can then apply to a future stay within 12 (twelve) months from the date of the original reservation.
Cancellations made within 13 (thirteen) to 7 (seven) days of your arrival date render your deposit amount non-refundable.
Cancellations 6 (six) or less days from your arrival date will result in us charging for your entire reservation. If we are able to rebook your room, you may receive a credit voucher at the discretion of management.
Room rates are based on double occupancy. Additional guests in rooms will be subject to an additional charge of $25 per person, per day with no more than 3 (three) people per room.
We gladly accommodate children 12 (twelve) years old and over only.
Unfortunately, we are unable to accommodate pets of any kind. Guests who do not adhere to this policy will be charged a $250 cleaning fee and their reservation will be forfeit.
Check-in: 3:00 PM – 8:00 PM. If arriving outside of check-in times, please call or email to receive late check-in instructions. Early check-in is subject to availability for an additional fee of $35, but must be arranged prior to the day of arrival.
Check-out: No later than 11:00 AM. Any late check-outs must get prior approval and are subject to availability. The late check-out fee is $25/hour. No late check-out can extend past 2 PM or it will be considered an additional night and will require the room to be paid for in full.
Please be aware that the inn is a multi-story property. We do not have an elevator, only stairs, but we do have a chair lift available to the first level only. If a lower floor or assistance with luggage will be needed, please notify us ahead of your arrival.
Regatta Inn is a multi-purpose venue that hosts special events on occasion. Please be aware that if such events are taking place during your stay, you may experience some noise, as well as additional guests on the property, who are taking part in these events.
We reserve the right to charge your credit card for any damages to our property or failure to leave your room in the condition it was upon arrival. Guests will be responsible for the repair or replacement of any damaged, lost or missing items including room keys ($25), bath robes ($135), and bath towels ($20). In addition, Regatta Inn is not responsible for any lost, damaged, or stolen personal items. Guest items retrieved by staff will be stored in our lost and found and, upon request, shipped back at the guest’s expense. After 60 days, items will be disposed of or donated.
In SC, state law prohibits consumption of alcoholic beverages by persons under the age of 21.
For the safety and comfort of all of our guests, we do not allow fireworks, candles or incense burning in any of our guest rooms. Designated outdoor areas (excluding guest room porches and the Sunset Terrace) are available for smoking. A cleaning fee of minimum $200 will be charged to your credit card should you smoke in any area that is not the designated smoking area. Illegal drugs are strictly prohibited anywhere on the property. Additionally, any excessive noise complaints will result in a fee assessed of $100 or more.
Regarding our severe weather policy, while our location in Folly Beach makes for a beautiful destination it is also what makes it susceptible to extreme weather events such as hurricanes. In the event of a local evacuation order, you may cancel or move applicable dates of your reservation for no charge. Please keep in mind this policy is for extreme weather only. Rain and high winds are considered normal for our coastal environment and these are not conditions covered by our severe weather policy.